Why GBP matters more than you think
When a local customer searches for your service, there's a real chance they never visit your website. They see the map pack, read your reviews, check your hours, tap "call," and the decision is made. Your Google Business Profile is the sales pitch for the majority of local buyers.
Yet most businesses have a GBP that's half-filled in, rarely updated, and slowly losing ranking to competitors who actually work it. Fixing that is one of the highest-ROI things a local business can do — and it's most of what we fix in the first 30 days.
What we do
Profile optimization
Categories, services, products, attributes, hours, service areas — every field filled in strategically for both discovery and conversion.
Photo & media strategy
Weekly fresh photos (shown to increase engagement), geotagged where appropriate, optimized for file size and Google's ranking signals.
Google Posts
Weekly posts — offers, events, updates, products — that keep the profile active and send engagement signals to Google.
Review generation system
Automated SMS and email review requests to every happy customer, with smart routing that makes it easy to leave a 5-star Google review (and catches 1–2 star feedback privately).
Review response management
Professional, SEO-friendly responses to every review — positive and negative — because Google tracks response rate as a ranking signal.
Q&A and feedback monitoring
Seeded FAQs, monitored questions, and responses that turn your profile into a conversion asset — not just a listing.
Who this is for
- Home service businesses (HVAC, plumbing, electrical, roofing, cleaning)
- Medical, dental, and professional service practices
- Restaurants, cafés, and retail locations
- Multi-location businesses that need consistent GBP across all locations
- Any local business whose ideal customer searches "near me"
"We went from 11 Google reviews to 187 in nine months, and from page 2 of the map pack to top-3 for every service we offer. The phone hasn't stopped ringing."